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Job Description
Summary:- This position is responsible for acting as the Assistant Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region. Job Description:
- Oversee the day-to-day operations with a focus on Safety (observations &coaching) and customer service.
- Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
- Provide guidance and supervision to employees.
- Manage and develop department personnel to efficiently meet the needs of the business.
- Ensure that all employees provide the highest level of service.
- Ensure all locations have the necessary equipment to operate (maintenance & rentals).
- Ensure managers are held accountable for their safety standards and solve maintenance issues.
- Coordinate logistics activities with internal/external customers.
- Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
- Must have good communication & willingness to provide exceptional customer service.
- Understanding and prevention of critical safety issues.
- Basic computer skills (Microsoft Office, E-Plan and Geotab).
Qualifications and Experience:
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- Related field with 3+ years' previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred.
- Excellent written and verbal communication skills.
- Detailed oriented, organized and the ability to multi-task.
- Working knowledge of domestic carrier services, rules, and regulations.
- Willingness to devote hour's necessary to complete task at hand.
- Proficient in Microsoft Office.
- CDL License Required.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Provide feedback to the Regional Manager and Regional Director.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
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Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Train and manage drivers and site-level staff.
Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
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Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
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Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
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Operational Excellence
Provide feedback to the Regional Manager and Regional Director.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
People Development
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Train and manage drivers and site-level staff.
Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
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Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
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Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
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Summary:
The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.
Job Description:
Operational Excellence
Provide feedback to the Regional Manager and Regional Director.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
People Development
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Train and manage drivers and site-level staff.
Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
Customer & Vendor Relations
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Team Leadership
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
Other tasks that may be assigned.
Pay Range: - , General Benefits:
The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.
Job Description:
Operational Excellence
Provide feedback to the Regional Manager and Regional Director.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
People Development
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Train and manage drivers and site-level staff.
Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
Customer & Vendor Relations
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Team Leadership
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
Other tasks that may be assigned.
Pay Range: - , General Benefits:
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Summary:
The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.
Job Description:
Operational Excellence
Provide feedback to the Regional Manager and Regional Director.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
People Development
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Train and manage drivers and site-level staff.
Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
Customer & Vendor Relations
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Team Leadership
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
Other tasks that may be assigned.
Pay Range: - , General Benefits:
The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.
Job Description:
Operational Excellence
Provide feedback to the Regional Manager and Regional Director.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
People Development
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Train and manage drivers and site-level staff.
Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
Customer & Vendor Relations
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Team Leadership
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
Other tasks that may be assigned.
Pay Range: - , General Benefits:
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