Summary
The Claims and Compliance Manager is a member of the Safety and Risk Management team, accountable for the oversight and governance of Auto Liability, General Liability, Property, Cargo, and Environmental claims in alignment with Lazer Logistics' Claim Handling SOPs. This role partners with TPAs, vendors, and internal stakeholders to support timely resolution, cost containment, and compliance with regulatory and contractual requirements. This role serves as a key liaison between the field, leadership, and external partners, ensuring consistent claim processes, performance monitoring, and effective communication. The ideal candidate is a collaborative, detail-oriented professional ready to step into a leadership-oriented role, with the ability to drive claim oversight and process consistency within a transportation or logistics environment.

Job Description
Claims Oversight & Governance
Oversee the administration and management of Auto Liability, General Liability, Property, Cargo Loss, and Environmental claims in the US within assigned regions in accordance with Lazer Spot's Claim Handling SOPs, serving in the Claims Management capacity rather than adjuster authority.
Coordinate and support the investigation of claim validity by utilizing field contacts and facilitating the gathering of evidence such as witness statements, dashcam footage, and other resources to support claim handling by TPAs and partners.
Review and provide input on claim strategies while collaborating with internal and external partners to minimize costs, mitigate risk, and support timely resolution in alignment with established protocols.
Manage subrogation efforts for assigned regions to support cost recovery and overall claim cost containment initiatives.
Stakeholder Coordination
Act as the field's primary point of contact for all claim matters, facilitating communication and information flow between field operations and claim stakeholders.
Act as liaison and point of contact between the field and claims handled by TPA, ensuring adherence to SOPs and promoting timely and efficient claim resolution.
Provide regular updates to management and the field on high dollar, high profile claims, including status, risk exposure, and resolution progress.
Vendor & TPA Oversight
Review, negotiate, and process vendor repair invoices in alignment with company guidelines and cost containment objectives.
Review Third Party Administrator (TPA) notes and documentation to maintain internal Lazer claim files and monitor claim activity for compliance with company standards and expectations.
Assist with monthly open claim reviews for assigned regions, tracking performance metrics, identifying trends, and supporting continuous improvement efforts.
Compliance Support
Ensure claims-related activities within assigned regions align with Lazer Logistics' Claim Handling SOPs, authority levels, regulatory requirements, and contractual obligations through ongoing monitoring and oversight activities.
Assist the department with insurance renewal, including the distribution of cab cards and certificates of insurance when requested to support compliance and operational continuity.
Participate in manager training focused on accident reporting and information gathering, reinforcing adherence to claim handling standards and procedures.
Team Leadership & Collaboration
Serve as a team player to assist with projects as they arise within the department, supporting process improvements and overall claims operations effectiveness.
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
Other tasks as assigned. Pay Range: - , General Benefits:

About Lazer Logistics
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.
For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

• Driven to achieve
• We keep each other safe
• Our leaders serve and develop our people.
• Resilient to our core
• If you are here, you are family.

Summary
The Business Development Specialist is a member of the Commercial Operations & Enablement team, providing market, customer, and competitive research to the Sales team, while also generating targeted prospect lists and identifying and engaging with key decision-makers. This role is responsible for gathering insights on prospects' 3PL usage, distribution networks, and supply chain challenges to support account validation and introduce Lazer Logistics solutions. The ideal candidate demonstrates strong sales, analytical, and research capabilities, along with the ability to synthesize competitive market data.

Job Description

Market Research

• Collect publicly available industry reports and articles to build resources for reporting on industry trends, competitor activity, and targeted customer activity.
• Conduct ad-hoc secondary research on industry, markets, customers, and competitors for senior executives, marketing, and strategy teams.
• Analyze industry trends, competitor activities, and prospective client needs to tailor outreach strategies.
• Perform business analysis and modeling of market size, growth, pricing, labor costs, and strategy.

Lead Generation & Pipeline Support

• Support the sales pipeline with qualified leads to meet annual growth goals.
• Develop standard and unique methods to build prospect lists, conduct direct calling or marketing campaigns to increase awareness and capabilities of Lazer Logistics.
• Apply Lead Qualification value codes (5-point scale) and forward leads to the Sales Team.
• Interact with internal functional teams and external customers and vendors to identify business needs and solutions to meet those needs.
• Vetting prospects to ensure they have the need, budget, and authority to purchase, turning raw leads into qualified opportunities.
• Create value statements for use in presentations, marketing campaigns, and talking points when interacting with potential customers.
• Support Sales in identifying and contacting potential customers who fit the company's ideal customer profile (ICP) via phone, email, and social media.

Data Management & Reporting

• Build, cleanse and update customer and lead data in Salesforce CRM to ensure quality information for reporting.
• Maintaining accurate records of all outreach activities and prospective interactions in a Customer Relationship Management (CRM) tool like Salesforce.
• Conduct analysis of the success of the Lead program and make changes to improve results.
• Generate weekly and monthly reports of qualified leads to total contacts to measure effectiveness of target lists and resulting in new business.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
• Other tasks as assigned.

#LI-Remote Pay Range: 70000.00-75000.00 per_year, General Benefits:

Lazer Logistics a leader in third-party management has an opening for a local Gate Clerk.We're looking for a Gate Clerk to help keep our yard operations efficient, accurate, and on track. Be part of a team where your attention to detail truly makes an impact!

• Starting Pay 19.00 PLUS Night Shift Differential $1.00
• Overtime after 40
• Weekly Pay
• Supportive Team Environment: Join a team that values your contributions and supports your success!
• Career Growth: Opportunities for advancement within our expanding company!
• Weekly Pay and Full Benefits!

At Lazer Logistics you will enjoy excellent pay and benefits along with advancement opportunities.


Excellent Benefits

• Paid for Every Hour You Work
• Competitive Weekly Pay
• Full Benefits Include:
• Medical, Dental and Vision Insurance
• Short Term and/or Long Term Disability
• Company Paid Life and AD&D
• 401k program with 4% company matching, vested immediately
• Paid Time Off and Holiday
• Employee Assistance Program
• Skills Training and Career Opportunities

At Lazer Logistics you will enjoy excellent pay and benefits along with advancement opportunities. Pay Range: 19.00-20.00 per_hour, General Benefits: WHY LAZER?

• Competitive salary and benefits package.
  
• Comprehensive health, dental, and vision insurance.
  
• Paid time off and holidays.
  
• Enjoy the peace of mind that comes with our reliable weekly pay- get paid consistently and on time every time!
  
• Employee Assistance Program
  
• Short and Long term Disability
  
• Employee Ownership Program
  
• 401(k) with company match.
  
• Optional Pet Insurance and Voluntary Insurance.
  
• We offer clear pathways for career advancement, with structured training programs and opportunities to move into leadership roles.
  
• When you are here, you are family! Lazer Logistics is a supportive work environment that is committed to diversity, equality and inclusion.
  

Summary
The Assistant Area Manager is a member of the Field Operations team, supporting the Area Manager in overseeing
day-to-day operations across an assigned portion of 24/7 customer sites within a geographic region. This role owns
site-level performance management, safety compliance, and resource coordination while supervising and developing
site personnel through the full employee lifecycle. The role partners closely with customers and vendors to ensure
consistent service delivery. The ideal candidate is a hands-on operator who is safety-minded, adaptable, and skilled at
developing frontline teams in a fast-paced, 24/7 environment.

Job Description
Operational Excellence

• Oversee day-to-day operations across an assigned portion of 24/7 customer sites, with a focus on safety and

service levels.

• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Ensure all locations have the necessary equipment to operate (maintenance & rentals).

People Development

• Provide guidance, supervision, and performance management to site personnel to meet business needs.
• Support the full employee lifecycle recruiting, hiring, team building, and training for new managers and

drivers, and lead retraining for existing staff.

• Coach, mentor and develop employees while growing the team.

Customer & Vendor Relations

• Coordinate logistics activities with internal and external customers to ensure seamless service delivery.
• Ensure employees consistently deliver the highest level of customer service across assigned sites.

Safety & Compliance

• Hold site managers accountable for safety standards and resolve maintenance-related safety issues.
• Conduct safety observations and coaching sessions to reinforce adherence to safety standards.
• Escalate safety incidents and unresolved compliance issues to the Area Manager for resolution.

Team Leadership

• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration,

diversity, inclusion, innovation and a productive team environment.

• Promote a business partner and ownership mindset to the team to prioritize customer service excellence,

adoption and resilience to change and continuous improvement.

• Other tasks that may be assigned.

Pay Range: - , General Benefits:

Summary:
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

Job Description:

• Provide feedback to the Regional Manager and Regional Director.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Ensure equipment is in good working conditions and coordinate repairs with vendors.

Pay Range: - , General Benefits:

Lazer Logistics is an industry leader in third party yard management services. Yard management and spotting are critical elements in the supply chain that help to fuel our economy.
We are a company dedicated tosafety,teamwork, andexceptional customer service. Our corporate support team is an important pillar of the companyand acritical elementto supporting our operations at each site, so we hire qualified and growth-oriented team members. We are committed to compensation, benefits that respect, and rewardour employees for their hard work and dedication. We have a strong commitment to family and a bold commitment to growth, both in how we do things and with whom we partner. As a logistics industry leader who prioritizes safety, we want to offer you more than your next job. We want to offer you a career in logistics.
Summary:
The position oversees the transportation safety management process for the assigned region in conjunction with organization safety goals and priorities. The position provides overall support and guidance to regional operations management. The regional safety manager will coordinate with Region Operations Director/Manager and Division Safety Director in crafting short- and long-term strategies in building a culture of safety. The Regional Safety Manager will oversee safety systems and activities to maintain oversight of regulatory compliance, provides training and professional development for all drivers, clerical staff, and management in the region. Conducts audits and inspections of the transportation safety management process and monitors metrics and trends reflecting performance. Inspects all equipment at the site level to ensure compliance with OSHA and DOT requirements.
Job Description:

• Guides and promotes employee safety performance by coaching and training on safety systems, policies and procedures, safety campaigns, and programs to eliminate, prevent or control injurious hazards, acts and behaviors.
• Fosters a safety culture within the local site and customer representatives and also conducts business unit assessments, inspections, and audits to ensure compliance with regulatory, customer and company requirements.
• Partners with local operations team and the customer to ensure that corrective action and/or preventive measures are identified and completed.
• Investigates, reports and records vehicle accidents, work-related injuries, and incidents.
• Maintain written documentation of events, accidents, complaints, general requirements, and prepare documentation as necessary.
• Trains managers, drivers and site support staff on OSHA, FMCSA and DOT regulations, including hours of service, drug testing, fitness for duty, compliance files, equipment compliance, etc.
• Assesses fleet readiness and advises local management and corporate team on maintenance and repair matters.
• Provide comprehensive & accurate weekly/monthly reporting containing appropriate metrics.
• Performs all other duties as assigned.

Pay Range: - , General Benefits: