Assistant Site Manager- Nights New

Summary

The Area Manager is a member of the Field Operations team, overseeing safe and efficient 24/7 operations across multiple customer sites within a defined geography. This role delivers high service standards through strong leadership of Site Managers and site teams, including recruiting, training, coaching, and accountability for safety, operational execution, and customer satisfaction. This role also supports customer and financial performance through relationship management and P&L analysis for a given POD. The ideal candidate is a results-driven, flexible leader who can effectively scale operations, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.

Job Description:

Operational Excellence

• Oversee day-to-day operations with a focus on safety (observations & coaching), customer service, and consistent service delivery.
• Monitor performance metrics, identify process improvements, and resolve operational issues impacting service levels.
• Provide regular, clear updates and insights to the Regional Manager.
• Fill in as a driver during employee absences or staffing shortages.

Safety & Equipment Management

• Ensure accountability for safety standards across Site Managers and employees, including resolving maintenance-related issues.
• Oversee equipment readiness and site operations, including maintenance, rentals, and vendor-supported repairs.

Customer & Financial Performance

• Build and maintain strong customer relationships by coordinating logistics, attending meetings, and aligning service delivery with expectations.
• Analyze P&L performance for a given POD, reporting insights to senior leadership.

People & Team Leadership

• Lead and manage a team of Site and Assistant Area Managers to drive safe operations, strong customer service, and driver engagement.
• Provide end-to-end leadership across the employee lifecycle, including recruiting, hiring, onboarding, training, coaching, mentoring, and team development.
• Manage, develop, and supervise personnel to meet business needs efficiently.
• Train new and existing managers/drivers to maintain high performance, safety, and service standards .
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Other tasks that may be assigned

Pay Range: 82000.00-92000.00 per_year, General Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Summary

The Assistant Site Manager is a member of the Field Operations team, supporting safe and efficient yard operations at a given customer site. Partnering with the Site Manager, this role supports operations through equipment checks, safety compliance, and maintenance escalation. This role also reinforces high service standards through people and team development. The ideal candidate is a hands-on, team-oriented operator who can effectively support frontline execution, develop talent, and help deliver consistent, high-quality service and customer satisfaction.



Job Description

Operational Excellence

Support the Site Manager in monitoring performance metrics, identifying process improvements, and assisting with issue resolution that impacts service levels.

Assist in equipment inspections to ensure good working conditions and communicate repair needs to the Site Manager for vendor coordination.

Drive a minimum of 30 hours per week.

Monitor employee adherence to safety standards and report maintenance issues to the Site Manager.

People Development

Assist in training and managing drivers and site-level staff.

Assist in recruitment, hiring, team building, and mentoring of drivers and site-level staff. Customer & Vendor Relations Attend customer meetings alongside the Site Manager and help maintain positive customer relationships.

Ensure that all employees provide the highest level of service.

Team Leadership

Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.

Other tasks that may be assigned.

Pay Range: - per_year, General Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Summary



The Office Administrator is a member of the Field Operations team, responsible for administrative, clerical, and financial support across two assigned sites. This role serves as a primary point of contact for site communications and is accountable for accurate recordkeeping, timely daily reporting, and administrative processes. The ideal candidate is highly organized, detail-oriented, handles confidential information, and thrives in a fast-paced environment.



Job Description

Administrative & Office Support

• Provide administrative and office support to site leadership, teams, and departments to sustain efficient day-to-day operations.
• Coordinate meetings, travel arrangements, mail distribution, and other office activities across two assigned sites.
• Maintain office supply inventory, including ordering, receiving, and stocking, to ensure uninterrupted site availability.
• Operate and support office equipment, including copiers, fax machines, and postage systems, and coordinate service as needed.

Communication & Correspondence

• Serve as a primary point of contact by answering and screening telephone calls, responding to routine inquiries, and directing communications to the appropriate parties.
• Prepare, compose, and distribute correspondence, reports, memos, and other communications using word processing, spreadsheet, and presentation software.
• Assemble presentation materials that support site and regional leadership reviews.

Records & Reporting

• Maintain files, databases, records, and archives in accordance with company retention and confidentiality requirements.
• Conduct data collection and produce multiple recurring daily reports for site and regional leadership.
• Deliver ad hoc reporting and analysis that supports site operations and regional visibility.

Financial & Payroll Administration

• Execute routine financial and administrative processes including expense reporting, invoicing, billing, and collections.
• Provide accounts payable and accounts receivable support, including reconciliations and form administration.
• Administer payroll-related documentation and data entry within approved payroll and timekeeping applications.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
• Other tasks as assigned.

Pay Range: 19.00-19.00 per_hour, General Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Summary

The Assistant Area Manager is a member of the Field Operations team, supporting the Area Manager in overseeing day-to-day operations across an assigned portion of 24/7 customer sites within a geographic region. This role owns

site-level performance management, safety compliance, and resource coordination while supervising and developing site personnel through the full employee lifecycle. The role partners closely with customers and vendors to ensure

consistent service delivery. The ideal candidate is a hands-on operator who is safety-minded, adaptable, and skilled at developing frontline teams in a fast-paced, 24/7 environment.



Job Description

Operational Excellence

• Oversee day-to-day operations across an assigned portion of 24/7 customer sites, with a focus on safety and service levels.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Ensure all locations have the necessary equipment to operate (maintenance & rentals).

People Development

• Provide guidance, supervision, and performance management to site personnel to meet business needs.
• Support the full employee lifecycle recruiting, hiring, team building, and training for new managers and drivers, and lead retraining for existing staff.
• Coach, mentor and develop employees while growing the team.

Customer & Vendor Relations

• Coordinate logistics activities with internal and external customers to ensure seamless service delivery.
• Ensure employees consistently deliver the highest level of customer service across assigned sites.

Safety & Compliance

• Hold site managers accountable for safety standards and resolve maintenance-related safety issues.
• Conduct safety observations and coaching sessions to reinforce adherence to safety standards.
• Escalate safety incidents and unresolved compliance issues to the Area Manager for resolution.

Team Leadership

• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Other tasks that may be assigned.

Pay Range: - , General Benefits:

Summary:

The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.



Job Description:

Operational Excellence

Provide feedback to the Regional Manager and Regional Director.

Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.

Ensure equipment is in good working conditions and coordinate repairs with vendors.

People Development

Ensure employees are held accountable for their safety standards and resolve maintenance issues.

Train and manage drivers and site-level staff.

Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.

Customer & Vendor Relations

Attend customer meetings and build relationships with that customer.

Coordinate logistics activities with internal/external customers.

Ensure that all employees provide the highest level of service.

Team Leadership

Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.

Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.

Other tasks that may be assigned.

Pay Range: - , General Benefits:

Summary:

The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.



Job Description:

Operational Excellence

Provide feedback to the Regional Manager and Regional Director.

Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.

Ensure equipment is in good working conditions and coordinate repairs with vendors.

People Development

Ensure employees are held accountable for their safety standards and resolve maintenance issues.

Train and manage drivers and site-level staff.

Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.

Customer & Vendor Relations

Attend customer meetings and build relationships with that customer.

Coordinate logistics activities with internal/external customers.

Ensure that all employees provide the highest level of service.

Team Leadership

Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.

Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.

Other tasks that may be assigned.

Pay Range: - , General Benefits: