Job Description

Summary

The Assistant Area Manager is a member of the Field Operations team, supporting the Area Manager in overseeing

day-to-day operations across an assigned portion of 24/7 customer sites within a geographic region. This role owns

site-level performance management, safety compliance, and resource coordination while supervising and developing

site personnel through the full employee lifecycle. The role partners closely with customers and vendors to ensure

consistent service delivery. The ideal candidate is a hands-on operator who is safety-minded, adaptable, and skilled at

developing frontline teams in a fast-paced, 24/7 environment.



Job Description

Operational Excellence

  • Oversee day-to-day operations across an assigned portion of 24/7 customer sites, with a focus on safety and
  • service levels.
  • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
  • Ensure all locations have the necessary equipment to operate (maintenance & rentals).
People Development

  • Provide guidance, supervision, and performance management to site personnel to meet business needs.
  • Support the full employee lifecycle recruiting, hiring, team building, and training for new managers and
drivers, and lead retraining for existing staff.

  • Coach, mentor and develop employees while growing the team.
Customer & Vendor Relations

  • Coordinate logistics activities with internal and external customers to ensure seamless service delivery.
  • Ensure employees consistently deliver the highest level of customer service across assigned sites.
Safety & Compliance

  • Hold site managers accountable for safety standards and resolve maintenance-related safety issues.
  • Conduct safety observations and coaching sessions to reinforce adherence to safety standards.
  • Escalate safety incidents and unresolved compliance issues to the Area Manager for resolution.
Team Leadership

  • Be a leader by example and live our overall purpose and core values. Foster communication, collaboration,
diversity, inclusion, innovation and a productive team environment.

  • Promote a business partner and ownership mindset to the team to prioritize customer service excellence,
adoption and resilience to change and continuous improvement.

  • Other tasks that may be assigned.
Pay Range: - , General Benefits:
Qualifications and Experience

  • Related field with 3+ years' previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred.
  • Working knowledge of domestic carrier services, rules, and regulations.
  • Understanding and prevention of critical safety issues.
  • Excellent written and verbal communication skills.
  • Basic computer skills (Microsoft Office, E-Plan and Geotab).
  • Experience using or willingness to learn approved AI/LLM and automation tools.
  • Must be flexible and adaptable to the ever-changing market and Lazer Logistics objectives and goals.
  • Strong business acumen and entrepreneurial/commercial mindset.
  • Solutions oriented with intuitive critical thinking and leadership skills.
  • Strong ethical and integrity code.
  • Ability to collaborate and work well in a fast-paced/dynamic team environment.
  • Commitment to promoting diversity and inclusion with team and vendors.
  • Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics overall purpose and core values.
  • CDL A License Required.

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Site Manager

Summary:

The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.



Job Description:

Operational Excellence

Provide feedback to the Regional Manager and Regional Director.

Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.

Ensure equipment is in good working conditions and coordinate repairs with vendors.

People Development

Ensure employees are held accountable for their safety standards and resolve maintenance issues.

Train and manage drivers and site-level staff.

Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.

Customer & Vendor Relations

Attend customer meetings and build relationships with that customer.

Coordinate logistics activities with internal/external customers.

Ensure that all employees provide the highest level of service.

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Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.

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Assistant Area Manager

Summary

The Assistant Area Manager is a member of the Field Operations team, supporting the Area Manager in overseeing day-to-day operations across an assigned portion of 24/7 customer sites within a geographic region. This role owns

site-level performance management, safety compliance, and resource coordination while supervising and developing site personnel through the full employee lifecycle. The role partners closely with customers and vendors to ensure

consistent service delivery. The ideal candidate is a hands-on operator who is safety-minded, adaptable, and skilled at developing frontline teams in a fast-paced, 24/7 environment.



Job Description

Operational Excellence

  • Oversee day-to-day operations across an assigned portion of 24/7 customer sites, with a focus on safety and service levels.
  • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
  • Ensure all locations have the necessary equipment to operate (maintenance & rentals). People Development
  • Provide guidance, supervision, and performance management to site personnel to meet business needs.
  • Support the full employee lifecycle recruiting, hiring, team building, and training for new managers and drivers, and lead retraining for existing staff.
  • Coach, mentor and develop employees while growing the team.
Customer & Vendor Relations

  • Coordinate logistics activities with internal and external customers to ensure seamless service delivery.
  • Ensure employees consistently deliver the highest level of customer service across assigned sites.
Safety & Compliance

  • Hold site managers accountable for safety standards and resolve maintenance-related safety issues.
  • Conduct safety observations and coaching sessions to reinforce adherence to safety standards.
  • Escalate safety incidents and unresolved compliance issues to the Area Manager for resolution.
Team Leadership

  • Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
  • Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
  • Other tasks that may be assigned.
Pay Range: 72000.00-75000.00 per_year, General Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Site Manager Nights

Summary:

The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.



Job Description:

Operational Excellence

Provide feedback to the Regional Manager and Regional Director.

Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.

Ensure equipment is in good working conditions and coordinate repairs with vendors.

People Development

Ensure employees are held accountable for their safety standards and resolve maintenance issues.

Train and manage drivers and site-level staff.

Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.

Customer & Vendor Relations

Attend customer meetings and build relationships with that customer.

Coordinate logistics activities with internal/external customers.

Ensure that all employees provide the highest level of service.

Team Leadership

Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.

Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.

Other tasks that may be assigned.

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Staffing Specialist

About Lazer Logistics

Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.



For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

  • Driven to achieve
  • We keep each other safe
  • Our leaders serve and develop our people.
  • Resilient to our core
  • If you are here, you are family.


Summary

The Hiring/Staffing Specialist is a member of the Site Operations team, leading frontline recruiting/staffing and

community outreach for a Lazer Logistics site. This role is accountable for executing recruiting strategies, building

talent pipelines through partnerships and local engagement, managing hiring pipelines, and supporting onboarding for

operations employees. This role partners closely with site leadership to support workforce planning, and employee

engagement, while completing required HR processing for newly hired employees. The ideal candidate is proactive

and effective in a fast-paced, operations-driven environment.



Job Description

Recruiting & Workforce Planning

  • Partner with site leadership to develop and execute recruiting/hiring strategies for driver and nondriver roles, with a strong focus on proactive sourcing and community-based outreach.
  • Lead community engagement efforts to build talent pipelines, including attending job fairs, partnering with local organizations, distributing branded merchandise, and representing the company at hiring events.
  • Build and maintain relationships with driving schools, workforce agencies, and community partners to support ongoing and future hiring needs.
  • Serve as a thought partner to the site leadership on recruiting strategy, hiring priorities, and workforce planning needs.
  • Review employment applications and coordinate/manage candidate progress throughout the hiring lifecycle, providing regular status updates to site leadership.
  • Partner with the Recruiting team to track recruiting activity and sourcing effectiveness, including reporting on outreach efforts, partnerships, and hiring outcomes.
  • Coordinate, facilitate, and conduct weekly new hire and orientation sessions as part of the hiring and onboarding process, ensuring a smooth transition from candidate to employee.
  • Complete onboarding activities, including site specific operational policies, general safety practices, and coordination of required personal protective equipment (e.g., vests, footwear).
  • Partner with Operations and Safety teams to ensure new hires are prepared, compliant, and job ready.
Employee Relations Support

  • Maintain close working relationships with local site management and the HR team to support employee relations matters.
  • Monitor, respond to, and document employee inquiries across all levels via phone and email, in coordination with the HR team.
HR Processing & Administration

  • Process and coordinate new hires, employee changes, leaves of absence, unemployment claims, and separations with the HR team in accordance with company requirements and applicable federal and state laws.
  • Generate routine and ad hoc reports to support operational needs.
  • Assist in identifying, implementing, and reinforcing policies and process improvements where applicable.
Team Collaboration

  • Promote a business partner and ownership mindset to the team to prioritize operational excellence, adaptability and resilience to change and continuous improvement.
  • Other tasks as assigned.
Pay Range: 60000.00-70000.00 per_year, General Benefits:
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  • 401(k) matching
  • Dental insurance
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Intermodal Drayage Dispatcher

Summary

The Intermodal Drayage Dispatcher is a member of the Drayage team, responsible for assigning and adjusting drayage loads in real time, coordinating with drivers on the road, and keeping rail and terminal moves on schedule. This role is accountable for on-time pickups and deliveries, accurate customer communication on shipment status and rail billing, and dispatch coverage that extends into after-hours and weekend on-call support. The ideal candidate is decisive under pressure, comfortable making real-time load-movement calls, and flexible to shifts in scheduling



Job Description

Drayage Dispatch & Load Coordination

Assign drayage loads to drivers based on driver availability, location, and customer requirements.

Reassign drivers and reposition drayage loads in real time when a rail or terminal pickup is delayed or unavailable.

Communicate with drivers to provide instructions, resolve issues, and track progress on drayage moves.

Manage emergency situations (e.g., accidents, delays) and provide quick, effective solutions.

Shipment & Customer Administration

Update customers on the status of their drayage shipments, providing accurate ETA's.

Serve as the primary point of contact for customer communication on rail billing, equipment availability, and other intermodal-specific administrative processing.

Maintain accurate records of all dispatched drayage shipments, including delivery times and customer feedback.

Coverage & Compliance

Monitor driver schedules and performance to ensure compliance with hours of service (HOS) regulations.

Maintain office-based dispatch coverage, transitioning to after-hours and weekend on-call phone coverage for driver and customer communication.

Team Collaboration

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.

Other tasks that may be assigned.

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Site Manager

Summary:
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

Job Description:
  • Provide feedback to the Regional Manager and Regional Director.
  • Ensure employees are held accountable for their safety standards and resolve maintenance issues.
  • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
  • Attend customer meetings and build relationships with that customer.
  • Coordinate logistics activities with internal/external customers.
  • Ensure that all employees provide the highest level of service.
  • Ensure equipment is in good working conditions and coordinate repairs with vendors.
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