Summary:
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.
Job Description:
Provide feedback to the Regional Manager and Regional Director.
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
Pay Range: - , General Benefits:
Summary:
This position is responsible for acting as the Assistant Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.
Job Description
Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Provide guidance and supervision to employees.
Manage and develop department personnel to efficiently meet the needs of the business.
Ensure that all employees provide the highest level of service.
Ensure all locations have the necessary equipment to operate (maintenance & rentals).
Ensure managers are held accountable for their safety standards and solve maintenance issues.
Coordinate logistics activities with internal/external customers.
Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
Must have good communication & willingness to provide exceptional customer service.
Understanding and prevention of critical safety issues.
Basic computer skills (Microsoft Office, E-Plan and Geotab).
Pay Range: - , General Benefits:
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