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  • Job Description

    Summary:
    This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

    Job Description:
    • Provide feedback to the Regional Manager and Regional Director.
    • Ensure employees are held accountable for their safety standards and resolve maintenance issues.
    • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
    • Attend customer meetings and build relationships with that customer.
    • Coordinate logistics activities with internal/external customers.
    • Ensure that all employees provide the highest level of service.
    • Ensure equipment is in good working conditions and coordinate repairs with vendors.
    Pay Range: - , General Benefits:
    Qualifications and Experience:
    • Must have leadership skills to include recruiting, hiring, team building, coaching and mentoring skills while training new drivers & retraining veteran drivers.
    • Must have good communication & willingness to provide exceptional customer service.
    • Understanding and prevention of critical safety issues.
    • Detailed oriented, organized and the ability to multi-task.
    • Basic computer skills (Microsoft Office, E-Plan and Geotab).
    • Related field with 1+ year's previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility.
    • Proficient written and verbal communication skills.
    • Willingness to devote hours necessary to complete task at hand.
    • CDL License preferred.

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    Shuttle Dispatcher - Night

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    Job Description:
    • Apply your knowledge of transportation.
    • Verify records on incoming shipments.
    • Log shipments into computer.
    • Document preparation.
    • Trouble shoot and correct problems.
    • Record shipment data.
    • Compare shipment contents to manifest, invoice, or order forms.
    • Report any discrepancies to accounting.
    • Inspect trailer temperatures.
    • Record tractor, trailer, and seal numbers.
    • Dispatch moves to drivers.
    • Examine product and work to verify conformance specifications.
    • Accurately maintain records.
    • Strong verbal and written communication skills.
    • Dispatchers keep the drivers moving in an efficient manner, coordinating them to different locations keeping our customers running with no interruptions in service.
    • Dispatchers manage trailer moves, driver lunches, the time that the driver is in truck and will work closely with the Site Manager and Area Manager daily.
    • Dispatchers will work closely with our customers and other 3rd parties to achieve the most efficient and cost-effective service that is possible.
    • Dispatchers need to be proficient with computers. We use the following programs: Yard Management Systems, Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Team's.
    • Driver Time Management skills are a must to keep Driver Productivity high and Idle Time low. Good communication skills using 2-way radio, phone, messenger, and email. Dispatchers are the first people our customers reach out to for moves or issues.
    • Data Entry Problem solving skills Willingness to learn and adapt quickly to overcome day to day issues with trailer movements and other issues that may arise during shift.
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    Site Manager - Nights

    Summary:
    This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

    Job Description:
    • Provide feedback to the Regional Manager and Regional Director.
    • Ensure employees are held accountable for their safety standards and resolve maintenance issues.
    • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
    • Attend customer meetings and build relationships with that customer.
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    • Ensure that all employees provide the highest level of service.
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    Site Manager

    Summary:
    This position will provide support to the Regional Manager and Regional Director while
    responsible for the personnel leadership, training, and overall operational safety of the
    team in addition to providing excellent customer service.

    Job Description:
    • Provide feedback to the Regional Manager and Regional Director.
    • Ensure employees are held accountable for their safety standards and resolve
    • maintenance issues.
    • Monitor performance metrics, develop process improvements, and resolve issues
    • that impact service levels.
    • Attend customer meetings and build relationships with that customer.
    • Coordinate logistics activities with internal/external customers.
    • Ensure that all employees provide the highest level of service.
    • Ensure equipment is in good working conditions and coordinate repairs with
    • vendors.

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    Assistant Area Manager - Night

    Summary:

    This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.

    Job Description:
    • Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
    • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
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    • Ensure that all employees provide the highest level of service.
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    • Coordinate logistics activities with internal/external customers.
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    Site Manager

    Summary:
    This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

    Job Description:
    • Provide feedback to the Regional Manager and Regional Director.
    • Ensure employees are held accountable for their safety standards and resolve maintenance issues.
    • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
    • Attend customer meetings and build relationships with that customer.
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    • Ensure that all employees provide the highest level of service.
    • Ensure equipment is in good working conditions and coordinate repairs with vendors.
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    Assistant Area Manager

    Summary
    This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

    Job Description:
    • Provide support and feedback to the Area Manager and Regional Manager.
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    • Ensure equipment is in good working condition and coordinate repairs with vendors.
    • Ensure employees are held accountable for their safety standards.
    • Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
    • Attend customer meetings and build relationships with customers.
    • Coordinate logistics activities with internal/external customers.
    • Ensure that all employees provide the highest level of service.

    Pay Range: - , General Benefits:
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