General Manager

Job Description

• Coach and develop all Lazer Logistics Site Management, Leads, Drivers, and applicable Admin, Clerk and Dispatch positions.
• Cultivate and maintain strong relationships with customers.
• Conduct business unit assessments and inspections to ensure compliance with regulatory, customer, and company requirements.
• Lead safety performance by developing and promoting procedures and campaigns to eliminate and prevent hazardous behaviors, in conjunction with the on-site Lazer Logistics Safety team.
• Proactively identify best practices to reduce driver turnover and ensure that the management team builds strong relationships to improve retention.
• Utilize available metrics to monitor and maximize customer deliverables and productivity.
• Develop, execute, and assess continuous improvement programs to ensure that Lazer Logistics deploys best practices in yard management solutions.
• Conduct periodic 1:1s, goal setting and performance reviews.
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Maintain up to date awareness of industry regulations and market trends to ensure compliance and competitive presence/advantage.
• Monitor operational statistics, report trends, identify discrepancies and take appropriate and timely action.
• Perform other duties as assigned to ensure that the operation runs safely, efficiently, and profitably.

• Bachelor's degree in Logistics, Business, or related field or equivalent years of experience.
• 3 years management experience with Lazer Logistics or 5 years outside management experience.
• Proven track record in logistics, warehouse, supply chain, transportation, or related field.
• Experience with Fortune 500 firms preferred.
• Excellent written and verbal communication skills.
• Ability to quickly understand P&L issues and identify opportunities for improving financial results.
• Exceptional customer service orientation.
• Proficiency in Microsoft Office.
• Ability to build rapport with customers and associates.
• Demonstrated sense of ownership, and ability to drive change.
• Willingness to travel as necessary.
• Must be flexible and adaptive to the ever-changing market and Lazer Logistics objectives and goals.
• Strong business acumen and entrepreneurial/commercial mindset.
• Solutions oriented and intuitive critical thinking and leadership skills.
• Strong ethical and integrity code.
• Ability to collaborate and work well in a fast-paced/dynamic team environment.
• Commitment in promoting diversity and inclusion with team and vendors.
• Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics' overall purpose and core values.