Site Manager

Summary:
This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.

Job Description:

• Provide feedback to the Regional Manager.
• The Area Manager is expected to drive when absences or staffing shortages occur.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Ensure equipment is in good working condition and coordinate repairs with vendors.
• Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
• Must have good communication & willingness to provide exceptional customer service.
• Understanding and prevention of critical safety issues.
• Basic computer skills (Microsoft Office, E-Plan and Geotab).

Pay Range: 95000.00-100000.00 per_year, General Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Summary:
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

Job Description:

• Provide feedback to the Regional Manager and Regional Director.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Ensure equipment is in good working conditions and coordinate repairs with vendors.

Pay Range: 72800.00-75000.00 per_year, General Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Summary
The Regional Director is a member of the Operations team, responsible for partnering with corporate Safety, Fleet, HR, and Accounting team members to ensure that regional site operations meet both Lazer and customer standards. This role will be accountable for P&L performance, regulatory compliance, budget management and cost control, distribution of resources, employee management and retention, contract adherence and customer satisfaction.

Job Description

Operational Excellence

• Conduct business unit assessments and inspections to ensure compliance with regulatory, customer, and Lazer requirements.
• Identify best practices to reduce driver turnover and ensure management teams build strong relationships to improve retention.
• Develop, execute, and assess programs to ensure that Lazer deploys best practices in yard management solutions.

People Development

• Coach and develop Regional, Area, and Site Managers.
• Conduct periodic 1:1s, goal setting and performance reviews.

Customer & Vendor Relations

• Cultivate and maintain strong relationships with Customers.
• Utilize available metrics to monitor and maximize customer deliverables.

Safety & Compliance

• Lead safety performance by developing procedures and campaigns to eliminate hazardous behaviors and promote a culture of workplace safety.

Financial Responsibility

• Maintain P&L accountability for the region, including budget development and financial forecasting.
• Proactively identify cost-saving opportunities to drive improved financial performance.

Leadership

• Identify and communicate goals and challenges with recommended solutions and strategy.
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Maintain up to date awareness of industry regulations and market trends to ensure compliance and competitive presence/advantage.
• Perform other duties as assigned to ensure that operations run safely, efficiently, and profitably.

Pay Range: - , General Benefits:

Summary
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service

Job Description
Provide feedback to the Regional Manager and Regional Director.
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Ensure equipment is in good working conditions and coordinate repairs with vendors.

Pay Range: - , General Benefits:

Summary:
This position is responsible for acting as the Assistant Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.

Job Description

• Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Provide guidance and supervision to employees.
• Manage and develop department personnel to efficiently meet the needs of the business.
• Ensure that all employees provide the highest level of service.
• Ensure all locations have the necessary equipment to operate (maintenance & rentals).
• Ensure managers are held accountable for their safety standards and solve maintenance issues.
• Coordinate logistics activities with internal/external customers.
• Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
• Must have good communication & willingness to provide exceptional customer service.
• Understanding and prevention of critical safety issues.
• Basic computer skills (Microsoft Office, E-Plan and Geotab).

Pay Range: - , General Benefits:

Summary:
This position is responsible for acting as the Assistant Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.


Job Description
Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Provide guidance and supervision to employees.
Manage and develop department personnel to efficiently meet the needs of the business.
Ensure that all employees provide the highest level of service.
Ensure all locations have the necessary equipment to operate (maintenance & rentals).
Ensure managers are held accountable for their safety standards and solve maintenance issues.
Coordinate logistics activities with internal/external customers.
Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
Must have good communication & willingness to provide exceptional customer service.
Understanding and prevention of critical safety issues.
Basic computer skills (Microsoft Office, E-Plan and Geotab). Pay Range: - , General Benefits: