Regional Director

Position: Area Manager

Primary Location: Carthage, MO

Reporting Structure: Regional Manager

Summary:

This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.



Job Description:

• Provide feedback to the Regional Manager.
• The Area Manager is expected to drive when absences or staffing shortages occur.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Ensure equipment is in good working condition and coordinate repairs with vendors.
• Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
• Must have good communication & willingness to provide exceptional customer service.
• Understanding and prevention of critical safety issues.
• Basic computer skills (Microsoft Office, E-Plan and Geotab).

Pay Range: - , General Benefits:

Summary:
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

Job Description:

• Provide feedback to the Regional Manager and Regional Director.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Ensure equipment is in good working conditions and coordinate repairs with vendors.

Pay Range: 72800.00-78000.00 per_year, General Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Summary:
This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

Job Description:

• Provide feedback to the Regional Manager and Regional Director.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Ensure equipment is in good working conditions and coordinate repairs with vendors.

Pay Range: - , General Benefits:

Summary:

The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.



Job Description:

Operational Excellence

Provide feedback to the Regional Manager and Regional Director.

Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.

Ensure equipment is in good working conditions and coordinate repairs with vendors.

People Development

Ensure employees are held accountable for their safety standards and resolve maintenance issues.

Train and manage drivers and site-level staff.

Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.

Customer & Vendor Relations

Attend customer meetings and build relationships with that customer.

Coordinate logistics activities with internal/external customers.

Ensure that all employees provide the highest level of service.

Team Leadership

Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.

Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.

Other tasks that may be assigned.

Pay Range: - , General Benefits:

Summary

The Assistant Area Manager is a member of the Field Operations team, supporting the Area Manager in overseeing

day-to-day operations across an assigned portion of 24/7 customer sites within a geographic region. This role owns

site-level performance management, safety compliance, and resource coordination while supervising and developing

site personnel through the full employee lifecycle. The role partners closely with customers and vendors to ensure

consistent service delivery. The ideal candidate is a hands-on operator who is safety-minded, adaptable, and skilled at

developing frontline teams in a fast-paced, 24/7 environment.



Job Description

Operational Excellence

• Oversee day-to-day operations across an assigned portion of 24/7 customer sites, with a focus on safety and
• service levels.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Ensure all locations have the necessary equipment to operate (maintenance & rentals).

People Development

• Provide guidance, supervision, and performance management to site personnel to meet business needs.
• Support the full employee lifecycle recruiting, hiring, team building, and training for new managers and

drivers, and lead retraining for existing staff.

• Coach, mentor and develop employees while growing the team.

Customer & Vendor Relations

• Coordinate logistics activities with internal and external customers to ensure seamless service delivery.
• Ensure employees consistently deliver the highest level of customer service across assigned sites.

Safety & Compliance

• Hold site managers accountable for safety standards and resolve maintenance-related safety issues.
• Conduct safety observations and coaching sessions to reinforce adherence to safety standards.
• Escalate safety incidents and unresolved compliance issues to the Area Manager for resolution.

Team Leadership

• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration,

diversity, inclusion, innovation and a productive team environment.

• Promote a business partner and ownership mindset to the team to prioritize customer service excellence,

adoption and resilience to change and continuous improvement.

• Other tasks that may be assigned.

Pay Range: - , General Benefits:

Summary:

The Site Manager is a member of the Field Operations team, leading safe and efficient operations at a customer site. This role ensures high service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability, while building customer relationships and aligning logistics activities with internal and external partners. The ideal candidate is a results-driven, people-focused leader who can translate operational goals into execution, develop high-performing teams, and consistently deliver strong safety, service, and customer outcomes.



Job Description:

Operational Excellence

Provide feedback to the Regional Manager and Regional Director.

Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.

Ensure equipment is in good working conditions and coordinate repairs with vendors.

People Development

Ensure employees are held accountable for their safety standards and resolve maintenance issues.

Train and manage drivers and site-level staff.

Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.

Customer & Vendor Relations

Attend customer meetings and build relationships with that customer.

Coordinate logistics activities with internal/external customers.

Ensure that all employees provide the highest level of service.

Team Leadership

Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.

Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.

Other tasks that may be assigned.

Pay Range: - , General Benefits: