This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website below.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website below.
Centralized Maintenance Operation Representative - Remote
Salary
Job Description
SummaryThe CMO Representative will serve as the primary point of contact in a call center environment, supporting site managers by coordinating vehicle maintenance and/or repair needs. This role involves efficiently entering service requests into the Fleet Management System (FMS), liaising with repair vendors, and ensuring timely service delivery to maintain fleet availability and reliability.
Job Description
- Receive, coordinate, monitor and manage log maintenance and/or repairs with site managers and repair vendors within a geographic area
- Compare suggested repair times from other vendors within the FMS and OEM SRT
- Ensures accurate and complete data entry of requests entered in the FMS
- Confirm if repair and/or parts have remaining warranty.
- Assign repairs to preferred vendors inside our network whom Lazer has a contractual agreement with.
- Collaborate with repair vendors to schedule services, confirm work completion, and address any issues or delays.
- Monitor and update service records in the FMS, ensuring all information is current and accurate for reporting and tracking purposes.
- Investigate and resolve issues related to repair timelines, costs, and/or vendor performance in collaboration with internal and external stakeholders.
- Ensure all maintenance and repair activities adhere to company policies, safety standards, and legal regulations.
- Generate reports on fleet performance, repair trends, and vendor efficiency to support continuous improvement initiatives.
- Foster strong relationships with site managers, repair vendors and other key functions to ensure smooth communication and service delivery.
- Prioritize customer service excellence, adoption and resilience to change and continuous improvement.
- Other tasks that may be assigned.
Qualifications and Experience
- High school diploma or equivalent; additional business administration or related field education is a plus.
- 1-2 years of experience in a customer service or call center environment.
- Previous service writing or mechanic experience required.
- Experience in fleet operations, maintenance coordination, or a related field is preferred.
- Must be flexible and adaptive to the ever-changing market and Lazer Logistics objectives and goals.
- Strong customer service and organizational skills
- Solutions oriented and intuitive critical thinking and problem-solving skills
- Excellent communication and interpersonal skills
- Basic knowledge of vehicle maintenance and repair processes is an advantage.
- Strong ethical and integrity code
- Proficient in data entry and fleet management systems or similar platforms is a plus
- Ability to collaborate and work well in a fast-paced/dynamic team environment.
- Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics' overall purpose and core values.
Similar Jobs...
Claims and Compliance Manager
Summary
The Claims and Compliance Manager is a member of the Safety and Risk Management team, accountable for the oversight and governance of Auto Liability, General Liability, Property, Cargo, and Environmental claims in alignment with Lazer Logistics' Claim Handling SOPs. This role partners with TPAs, vendors, and internal stakeholders to support timely resolution, cost containment, and compliance with regulatory and contractual requirements. This role serves as a key liaison between the field, leadership, and external partners, ensuring consistent claim processes, performance monitoring, and effective communication. The ideal candidate is a collaborative, detail-oriented professional who can drive claim oversight, process consistency, and continuous improvement within a transportation or logistics environment.
Job Description
Claims Oversight & Governance
Stakeholder Coordination
Vendor & TPA Oversight
Team Leadership & Collaboration
The Claims and Compliance Manager is a member of the Safety and Risk Management team, accountable for the oversight and governance of Auto Liability, General Liability, Property, Cargo, and Environmental claims in alignment with Lazer Logistics' Claim Handling SOPs. This role partners with TPAs, vendors, and internal stakeholders to support timely resolution, cost containment, and compliance with regulatory and contractual requirements. This role serves as a key liaison between the field, leadership, and external partners, ensuring consistent claim processes, performance monitoring, and effective communication. The ideal candidate is a collaborative, detail-oriented professional who can drive claim oversight, process consistency, and continuous improvement within a transportation or logistics environment.
Job Description
Claims Oversight & Governance
- Oversee the administration and management of Auto Liability, General Liability, Property, Cargo Loss, and Environmental claims in the US within assigned regions in accordance with Lazer Spot's Claim Handling SOPs, serving in the Claims Management capacity rather than adjuster authority.
- Coordinate and support the investigation of claim validity by utilizing field contacts and facilitating the gathering of evidence such as witness statements, dashcam footage, and other resources to support claim handling by TPAs and partners.
- Review and provide input on claim strategies while collaborating with internal and external partners to minimize costs, mitigate risk, and support timely resolution in alignment with established protocols.
- Manage subrogation efforts for assigned regions to support cost recovery and overall claim cost containment initiatives.
Stakeholder Coordination
- Act as the field's primary point of contact for all claim matters, facilitating communication and information flow between field operations and claim stakeholders.
- Act as liaison and point of contact between the field and claims handled by TPA, ensuring adherence to SOPs and promoting timely and efficient claim resolution.
- Provide regular updates to management and the field on high dollar, high profile claims, including status, risk exposure, and resolution progress.
Vendor & TPA Oversight
- Review, negotiate, and process vendor repair invoices in alignment with company guidelines and cost containment objectives.
- Review Third Party Administrator (TPA) notes and documentation to maintain internal Lazer claim files and monitor claim activity for compliance with company standards and expectations.
- Assist with monthly open claim reviews for assigned regions, tracking performance metrics, identifying trends, and supporting continuous improvement efforts.
- Ensure claims-related activities within assigned regions align with Lazer Logistics' Claim Handling SOPs, authority levels, regulatory requirements, and contractual obligations through ongoing monitoring and oversight activities.
- Assist the department with insurance renewal, including the distribution of cab cards and certificates of insurance when requested to support compliance and operational continuity.
- Participate in manager training focused on accident reporting and information gathering, reinforcing adherence to claim handling standards and procedures.
Team Leadership & Collaboration
- Serve as a team player to assist with projects as they arise within the department, supporting process improvements and overall claims operations effectiveness.
- Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
- Other tasks as assigned.
Business Development Specialist
About Lazer Logistics
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.
For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:
Summary
The Business Development Specialist is a member of the Commercial Operations & Enablement team, providing market, customer, and competitive research to the Sales team, while also generating targeted prospect lists and identifying and engaging with key decision-makers. This role is responsible for gathering insights on prospects' 3PL usage, distribution networks, and supply chain challenges to support account validation and introduce Lazer Logistics solutions. The ideal candidate demonstrates strong sales, analytical, and research capabilities, along with the ability to synthesize competitive market data.
Job Description
Market Research
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.
For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:
- Driven to achieve
- We keep each other safe
- Our leaders serve and develop our people.
- Resilient to our core
- If you are here, you are family.
Summary
The Business Development Specialist is a member of the Commercial Operations & Enablement team, providing market, customer, and competitive research to the Sales team, while also generating targeted prospect lists and identifying and engaging with key decision-makers. This role is responsible for gathering insights on prospects' 3PL usage, distribution networks, and supply chain challenges to support account validation and introduce Lazer Logistics solutions. The ideal candidate demonstrates strong sales, analytical, and research capabilities, along with the ability to synthesize competitive market data.
Job Description
Market Research
- Collect publicly available industry reports and articles to build resources for reporting on industry trends, competitor activity, and targeted customer activity.
- Conduct ad-hoc secondary research on industry, markets, customers, and competitors for senior executives, marketing, and strategy teams.
- Analyze industry trends, competitor activities, and prospective client needs to tailor outreach strategies.
- Perform business analysis and modeling of market size, growth, pricing, labor costs, and strategy.
- Support the sales pipeline with qualified leads to meet annual growth goals.
- Develop standard and unique methods to build prospect lists, conduct direct calling or marketing campaigns to increase awareness and capabilities of Lazer Logistics.
- Apply Lead Qualification value codes (5-point scale) and forward leads to the Sales Team.
- Interact with internal functional teams and external customers and vendors to identify business needs and solutions to meet those needs.
- Vetting prospects to ensure they have the need, budget, and authority to purchase, turning raw leads into qualified opportunities.
- Create value statements for use in presentations, marketing campaigns, and talking points when interacting with potential customers.
- Support Sales in identifying and contacting potential customers who fit the company's ideal customer profile (ICP) via phone, email, and social media.
- Build, cleanse and update customer and lead data in Salesforce CRM to ensure quality information for reporting.
- Maintaining accurate records of all outreach activities and prospective interactions in a Customer Relationship Management (CRM) tool like Salesforce.
- Conduct analysis of the success of the Lead program and make changes to improve results.
- Generate weekly and monthly reports of qualified leads to total contacts to measure effectiveness of target lists and resulting in new business.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
- Other tasks as assigned.
Recruiting Supervisor
Summary
The Recruiting Supervisor is a member of the Operations Recruiting Team, responsible for leading the employee lifecycle from sourcing/recruiting through hiring for field operations employees across multiple divisions. This role is accountable for recruitment strategy, vendor management, and compliance ensure hiring needs are met efficiently. This role provides guidance, training, and performance oversight to recruiters, while also partnering with operational leaders to forecast staffing requirements and improve recruitment efficiency. The ideal candidate brings strong leadership and organizational skills, knowledge of federal and state regulations, and the ability to partner closely with site and operations leadership to drive hiring outcomes.
Job Description
Recruitment Strategy
The Recruiting Supervisor is a member of the Operations Recruiting Team, responsible for leading the employee lifecycle from sourcing/recruiting through hiring for field operations employees across multiple divisions. This role is accountable for recruitment strategy, vendor management, and compliance ensure hiring needs are met efficiently. This role provides guidance, training, and performance oversight to recruiters, while also partnering with operational leaders to forecast staffing requirements and improve recruitment efficiency. The ideal candidate brings strong leadership and organizational skills, knowledge of federal and state regulations, and the ability to partner closely with site and operations leadership to drive hiring outcomes.
Job Description
Recruitment Strategy
- Oversee the full recruiting lifecycle from sourcing through hiring, serving as the primary escalation point for complex hiring or workforce challenges.
- Partner with site, area, regional, and executive operations leaders to identify current and immediate site needs aligned to vacancy, retention, and operational demand.
- Lead recruiting activities including sourcing, job posting, screening, assessment, and selection in coordination with site leadership.
- Represent the company at hiring events, job fairs, and community or industry outreach as needed.
- Execute recruiting vendor strategy and management, including monitoring performance, utilization, cost, and effectiveness, and making recommendations for optimization or change.
- Build and maintain external talent pipelines through partnerships with schools, workforce agencies, and industry organizations in close collaboration with site and regional management teams.
- Ensure all recruiting activities comply with DOT requirements, customer standards, and applicable federal, state, and company regulations.
- Standardize and govern recruiting workflows, tools, and ATS usage (i.e., UKG, Tenstreet) across all teams.
- Develop and maintain SOPs, training materials, and best practices, and identify process improvements, automation opportunities, and scalable solutions to improve efficiency and outcomes.
- Own recruiting analytics, including vacancy rates, time'to'hire, retention, and source effectiveness.
- Deliver data'driven insights and recommendations to operations leadership to improve workforce stability and hiring outcomes.
- Lead, coach, and oversee a team of Recruiters supporting field operations.
- Set clear performance expectations and ensure teams meet KPIs related to hiring volume, quality, compliance, time'to'hire, and early retention.
- Coach and mentor employees, leaders and staff, conducting periodic 1:1s, goal setting, and performance reviews.
- Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
- Other tasks as assigned.
Pricing Analyst
Summary
The Pricing Analyst is a member of the Finance team and serves as a critical link between the Commercial Sales and Operations departments, supporting pricing strategies and profitability analysis. This role focuses on processing high-volume pricing requests, conducting P&L analysis, and delivering data-driven pricing recommendations to the Commercial Sales team. The Pricing Analyst is expected to handle advanced financial modeling, utilize FP&A pricing tools to evaluate profitability scenarios, and provide analytical support that enables the Sales team to win new business while maintaining current business.
Job Description
Pricing Analysis & Request Management
Process and analyze 40+ weekly pricing requests from the Commercial Sales team, utilizing P&L analysis and FP&A pricing models to develop competitive and profitable pricing options.
Update 40+ pricing model economics into SalesForce opportunities as they are approved via committee.
Conduct detailed cost analysis including operational costs, service requirements, and market rates to determine optimal pricing structures for various service offerings.
Financial Modeling & Analysis
Operate within and analyze financial models to evaluate the profitability impact of pricing decisions across Lazer's operations.
Analyze key financial metrics including margin analysis, cost per mile, revenue per load, and other logistics-specific KPIs to support pricing recommendations.
Data Management
Maintain and update pricing databases, tools, and templates to improve efficiency and standardization of pricing processes.
Prepare regular reports on pricing trends, win/loss analysis, and market dynamics to inform strategic pricing decisions.
Pricing Meeting Facilitation
Prepare details for pricing options to the Pricing Committee 2-3 times per week.
Present pricing options and assumptions to the Pricing Committee 2-3 times per week.
Facilitate discussion and provide insight into assumption-based analysis for options to the Pricing Committee 2-3 times per week.
Team Collaboration
The Pricing Analyst is a member of the Finance team and serves as a critical link between the Commercial Sales and Operations departments, supporting pricing strategies and profitability analysis. This role focuses on processing high-volume pricing requests, conducting P&L analysis, and delivering data-driven pricing recommendations to the Commercial Sales team. The Pricing Analyst is expected to handle advanced financial modeling, utilize FP&A pricing tools to evaluate profitability scenarios, and provide analytical support that enables the Sales team to win new business while maintaining current business.
Job Description
Pricing Analysis & Request Management
Process and analyze 40+ weekly pricing requests from the Commercial Sales team, utilizing P&L analysis and FP&A pricing models to develop competitive and profitable pricing options.
Update 40+ pricing model economics into SalesForce opportunities as they are approved via committee.
Conduct detailed cost analysis including operational costs, service requirements, and market rates to determine optimal pricing structures for various service offerings.
Financial Modeling & Analysis
Operate within and analyze financial models to evaluate the profitability impact of pricing decisions across Lazer's operations.
Analyze key financial metrics including margin analysis, cost per mile, revenue per load, and other logistics-specific KPIs to support pricing recommendations.
Data Management
Maintain and update pricing databases, tools, and templates to improve efficiency and standardization of pricing processes.
Prepare regular reports on pricing trends, win/loss analysis, and market dynamics to inform strategic pricing decisions.
Pricing Meeting Facilitation
Prepare details for pricing options to the Pricing Committee 2-3 times per week.
Present pricing options and assumptions to the Pricing Committee 2-3 times per week.
Facilitate discussion and provide insight into assumption-based analysis for options to the Pricing Committee 2-3 times per week.
Team Collaboration
- Collaborate with Sales and Operations teams to understand customer requirements, service specifications, and competitive positioning to develop tailored pricing proposals.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
- Maintain up to date awareness of industry regulations and market trends to ensure compliance and competitive presence/advantage.
- Other tasks that may be assigned.
Business Intelligence Analyst
Summary
The Business Intelligence Analyst is a member of the Finance and Accounting team, responsible for supporting the commercial side of Lazer Logistics. This role will be accountable for hands-on creation, maintenance, and automation of critical business performance reporting. The ideal candidate will leverage their technical expertise to transform raw data into accurate, actionable daily reporting for the Commercial team.
Job Description
Data Analytics & Reporting
Pay Range: - , General Benefits:
The Business Intelligence Analyst is a member of the Finance and Accounting team, responsible for supporting the commercial side of Lazer Logistics. This role will be accountable for hands-on creation, maintenance, and automation of critical business performance reporting. The ideal candidate will leverage their technical expertise to transform raw data into accurate, actionable daily reporting for the Commercial team.
Job Description
Data Analytics & Reporting
- Extract, manipulate, and aggregate complex data sets from Salesforce and other sources, establishing highly automated, scalable reporting workflows that guarantee accuracy.
- Provide data aggregation and analytical support to drive the development of financial models, annual budgets, and commercial forecasting.
- Own the absolute integrity of all published reports and intelligence by enforcing strict data governance, maintaining data dictionaries, and standardizing calculations.
- Design, build, and maintain interactive Power BI dashboards and routine performance reports to provide clear visibility into Commercial team trends and KPIs.
- Deliver agile analytical support to the Commercial team by translating complex business questions into functional data queries and actionable intelligence.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change, and continuous improvement.
- Other tasks as assigned.
Pay Range: - , General Benefits:
Recruiter- Remote
About Lazer Logistics
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.
For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:
Summary
The Recruiter is a member of the Operations Recruiting team, responsible for executing recruiting activities including sourcing, screening, and candidate coordination to support timely hiring in a fast'paced environment. This role is accountable for verifying alignment of job postings with approved hiring needs, building and maintaining talent pipelines through diverse sourcing channels, and managing applicant tracking system records, interviews, and pre'employment requirements. The ideal candidate has strong organizational skills and the ability to partner closely with site management to drive effective hiring outcomes.
Job Description
Sourcing & Talent Pipeline
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.
For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:
- Driven to achieve
- We keep each other safe
- Our leaders serve and develop our people.
- Resilient to our core
- If you are here, you are family.
Summary
The Recruiter is a member of the Operations Recruiting team, responsible for executing recruiting activities including sourcing, screening, and candidate coordination to support timely hiring in a fast'paced environment. This role is accountable for verifying alignment of job postings with approved hiring needs, building and maintaining talent pipelines through diverse sourcing channels, and managing applicant tracking system records, interviews, and pre'employment requirements. The ideal candidate has strong organizational skills and the ability to partner closely with site management to drive effective hiring outcomes.
Job Description
Sourcing & Talent Pipeline
- Collaborate with site management to identify recruiting needs and clarify job specifications, required skills, qualifications, and position requirements.
- Review, verify, and ensure accuracy of job postings to confirm alignment with approved hiring needs prior to sourcing.
- Source qualified applicants through advertising, job boards, career fairs, online platforms, and social/professional networks.
- Participate in hiring events and engage with external sourcing partners (e.g., local hiring centers, driving schools, and similar organizations) to increase the talent pipeline.
- Utilize targeted sourcing strategies and specialized job boards, as needed, to increase application flow for hard'to'fill roles.
- Establish and maintain an applicant pipeline to support current and anticipated hiring needs, providing regular updates and feedback to stakeholders.
- Screen applications and conduct initial candidate screenings to assess qualifications, job fit, and overall suitability.
- Coordinate interviews with hiring managers and manage candidate communication throughout the interview and hiring process.
- Conduct background checks, verifications, and maintain accurate candidate records in the applicant tracking system.
- Partner closely with the onboarding team to ensure smooth employee transition from hiring to onboarding.
- Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Add New Saved Search
Add Blog Alert
Sign in to your account
Forget your password?
click to reset your password
Not got an account? Please sign up here.
Reset Password
Before you continue to the site
Our website uses cookies, including those from our partners, to ensure the proper functioning and performance, improve your user experience and analyze traffic. Consult the cookies policy.
You can make your choice below and modify them at any time by going to the "COOKIES MANAGEMENT" section in the site footer. Your choices are kept for a period of 6 months.
Customize your cookie choices
Below is a list of cookies on our website. You can accept or refuse the use of cookies by purpose (which implies the acceptance or rejection of all cookies for this purpose). Consult the cookies policy.
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy