Learning & Develpment Specialist

Job Description

About Lazer Logistics
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.

For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

• Driven to achieve
• We keep each other safe
• Our leaders serve and develop our people.
• Resilient to our core
• If you are here, you are family.

Summary

The Learning & Development (L&D) Specialist is responsible for designing, implementing, and managing learning and development initiatives that enhance employee skills, knowledge, and performance. This role plays a key part in onboarding, training program development, and continuous professional development efforts across the organization. The L&D Specialist will collaborate with leadership and key stakeholders to assess learning needs, curate training content, and measure the effectiveness of learning programs to drive business success.

Job Description

• Serve as the primary contact for all learning and development inquiries, providing guidance and resources to employees and managers.
• Design and implement structured learning journeys for operational roles, addressing skill gaps and career progression.
• Manage and track mandatory training programs, including the Department of Transportation (DOT) Reasonable Suspicion Training for managers.
• Research and recommend innovative learning strategies to meet the evolving needs of the organization.
• Coordinate with internal trainers and external providers to ensure seamless delivery of learning programs within established timelines.
• Develop and execute onboarding plans for new operations managers, ensuring they integrate smoothly into the company culture and understand their responsibilities.
• Conduct orientation sessions to familiarize new managers with company policies, procedures, and organizational structure.
• Provide ongoing coaching and support to managers, equipping them with the necessary tools for success in their roles.
• Continuously evaluate and refine onboarding processes based on feedback and performance outcomes.
• Function as the onboarding ambassador for new employees (Operations and Corporate), guiding them through key aspects of their role and setting up their Smartsheet as a mentee.
• Facilitate the onboarding and offboarding process for hires, promotions, demotions, and leavers to ensure a smooth transition into or from roles within the Lazer organization.
• Utilize available digital tools/systems to generate, analyze, and distribute insightful reports on L&D metrics to track progress, celebrate achievements, and identify opportunities for improvement.
• Regularly communicate L&D requirements and progress with key stakeholders to ensure compliance and completion within set timelines.
• Assist in arranging necessary logistics (e.g., venue, equipment) and prepare materials for facilitators, providing overall support for L&D events (e.g., monitoring chat boxes, initiating/monitoring polls, managing breakout rooms).
• Maintain up-to-date awareness of industry regulations and market trends to ensure compliance requirements and maintain a competitive presence/advantage.
• Create insightful reports on learning initiatives using HR metrics, tracking progress and program effectiveness.
• Develop and curate learning materials tailored to the needs of employees, ensuring accessibility and relevance.
• Maintain accurate records of learning activities to ensure compliance with company policies and industry standards.
• Collect and analyze feedback from training sessions to enhance future learning experiences.
• Support the broader L&D team by assisting in the execution of training events, initiatives, and strategic learning projects.
• Regularly compile and distribute reports on training completion rates, highlighting overdue or upcoming courses to maintain compliance and engagement.
• Be able to travel to sites to do on-site training when needed.
• Perform other tasks as assigned.

Pay Range: - , General Benefits:

Qualifications and Experience

• Bachelor's degree in Human Resources, Organizational Development, Education, Business, or a related field.
• 3+ years of experience in learning and development, training facilitation, or a similar role.
• Strong organizational skills with the ability to manage multiple training programs simultaneously.
• Proficiency in learning management systems (LMS) and training development tools.
• Excellent verbal and written communication skills.
• Ability to analyze learning metrics and generate data-driven reports.
• Strong collaboration and interpersonal skills to engage with employees at all levels.
• Experience with instructional design and e-learning platforms.
• Familiarity with Smartsheet, HRIS, and other talent development systems.
• Proficiency in Microsoft Office specifically Word, Excel, PowerPoint, SharePoint, and Outlook.
• Demonstrated ability to facilitate learning experiences independently.

Understanding of social, formal, and experiential learning methods

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