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Senior Collector

Job Description

Summary
The Senior Collector is responsible for managing a portfolio of escalated, sensitive, high-risk, and complex accounts that require specialized attention. This role involves collaborating closely with Commercial Representatives, Account Managers, and Revenue Analyst teams to address collection challenges, resolve escalated issues, and maintain strong customer relationships. The Senior Collector actively works to maximize cash flow, reduce accounts receivable aging, and minimize bad debt write-offs and adjustments. Additionally, they prepare executive-level communications and deliver updates on escalated accounts as needed.

Job Description:

Responsible for maintaining company AR portfolio for the purpose of monthly accounts receivable analytical reporting by Credit & Collections Manager, the development of the reports, and the lead on the weekly A/R meeting in absence of Credit & Collections Manager.
Analyze delinquent accounts for patterns, deficiencies and/or root cause(s) of late or non-payment.
Partners with cross-functional teams, including Sales and Finance, discuss accounts receivable portfolios and recommend strategies to reduce costs and improve efficiency.
Conduct reconciliation using accounting tools and Excel spreadsheets to ensure payment accuracy and resolve discrepancies.
Act as a senior resource for team members, assisting with collection strategies, communication best practices, and technical system issues.
Review contracts and confirm applicable terms and conditions are properly assigned; coordinate with sales managers to schedule and conduct AR calls with internal and external key stakeholders to identify and proactively address potential issues.
Prepare reports and analysis on the status of delinquent accounts presenting key performance metrics and recommending improvements to enhance collections effectiveness.
Develop and execute collection strategies to recover outstanding balances while maintaining a customer-centric approach.
Communicate effectively with clients regarding delinquent accounts, including preparing and sending collection communications (statements) and generating reminder statements promptly.
Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
Monitors operational statistics, reports trends, variance and issues and takes appropriate and timely action.
Other tasks that may be assigned.

#LI-Hybrid Pay Range: - , General Benefits:

Qualifications and Experience:

A bachelor's degree in finance/ accounting with a minimum of 5 years working experience in accounting and/or Accounts Receivable or equivalent work experience.
Highly analytical with advanced Excel skills, well planned and organized, with exceptional attention to detail.
Experience with Sage, Sales Force, Dun & Bradstreet, MS Business Intelligence and SQL or Crystal reporting is a plus.
Experience with new System Implementation is a plus.
Strong interpersonal communication skills to interact with peers, leaders, and customers.
Detail oriented, be an initiative-taker with a positive and "can-do" characteristic.
Excellent verbal and written English communication skills. Spanish a plus but not required.
Solutions oriented and intuitive critical thinking and leadership skills
Strong ethical and integrity code
Ability to collaborate and work well in a fast-paced/dynamic team environment.
Commitment in promoting diversity and inclusion with team and vendors
Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics' overall purpose and core values

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Director, Fleet Operations

Salary

Fleet

Corporate

United States, Georgia, Alpharetta

FLSA Status: Exempt
Reporting to: VP, Fleet Operations
Job Level: Director
Employment Status: Full time
Primary Location: Alpharetta, GA / Hybrid

About Lazer Logistics
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.

For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

Driven to achieve
We keep each other safe
Our leaders serve and develop our people.
Resilient to our core
If you are here, you are family.

Summary
The Director of Fleet Operations provides strategic and operational leadership over Lazer Logistics' fleet maintenance, asset availability, and cost performance across U.S. and Canadian operations. This role is responsible for maximizing fleet uptime while controlling maintenance, repair, and warranty costs through centralized processes, analytics, and continuous improvement.
The Director leads Centralized Maintenance Operations, oversees vendor usage, drives preventative maintenance compliance, and partners cross-functionally with Operations, Finance, and Safety. This role also plays a key leadership role in warranty recovery strategy, fleet analytics, and long-term fleet optimization initiatives.

Job Description
Fleet Maintenance & Operations Leadership

Provide enterprise-level oversight of fleet maintenance and repair activities to ensure asset availability, safety, and regulatory compliance.
Lead and optimize Centralized Maintenance Operations (CMO) to support field operations with efficient service coordination and data accuracy.
Continue to build out the CMO processes, team, and metrics.
Partner with Region, Area, and Site leadership to prioritize repairs, resolve safety issues, and minimize asset downtime.
Ensure preventative maintenance (PM) compliance across all fleet assets based on mileage, time, and OEM standards.
Key KPI's: Operating Ratio (OR), Uptime, Cost per Invoice (CPI), & PM Compliance

Cost Management

Review, analyze, and approve vendor estimates, invoices, and purchase orders for accuracy and cost effectiveness.
Negotiate repair pricing, service levels, rework, and hold vendors accountable for the terms of the contract.
Partner with Director of Fleet Technical & Director of Fleet Management to ensure our vendor network is performing to Lazer standards.
Key KPI's: RFP Vendor utilization & CPI

Warranty Management & Financial Recovery

Oversee warranty identification, tracking, and recovery efforts to maximize reimbursement from OEMs and suppliers.
Establish processes to prevent repeat failures and improve warranty capture through training and analytics.
Partner with vendors, manufacturers, and engineering teams to address recurring warranty and quality issues.
Maintain accountability for annual warranty recovery budget performance.
Key KPI's: Avoided Cost & Warranty Recovery

Analytics, Reporting & Continuous Improvement

Leverage Fleet Management Systems (FMS) and data analytics to monitor fleet performance, costs, downtime, and recovery trends.
Establish and track KPIs including cost per unit, PM compliance, downtime, RFP utilization, and warranty recovery.
Prepare and present fleet performance insights, trends, and recommendations to executive leadership.
Drive continuous improvement initiatives across maintenance processes, systems, and vendor strategies.

Telematics & Preventative Maintenance (PM) Compliance Management

Provide strategic oversight of fleet telematics platforms (Geotab) to drive safety, asset utilization, maintenance effectiveness, and cost control.
Partner with Operations, Safety, and Technology teams to ensure accurate telematics configuration, data integrity, and adoption across the fleet.
Leverage telematics data to identify trends related to vehicle health, fault codes, utilization, idling, driver behavior, and maintenance triggers.
Establish governance and performance standards for telematics usage to support preventative maintenance, compliance, and continuous improvement initiatives.
Own enterprise-level Preventative Maintenance (PM) compliance strategy, ensuring all fleet assets complete scheduled maintenance based on mileage, engine hours, OEM requirements, and regulatory standards.
Monitor PM compliance performance through dashboards and KPIs, proactively addressing risks related to overdue service, downtime, or regulatory exposure.
Collaborate with Centralized Maintenance Operations (CMO) and field leadership to prioritize PM events and reduce unplanned maintenance and roadside failures.
Ensure telematics insights are effectively integrated into Fleet Management Systems (FMS) to drive predictive maintenance and reduce total cost of ownership.
Support audits and reporting related to PM compliance, safety, and regulatory requirements.
Key KPI's: PM Compliance, Dormancy Reporting, Cash on Fence %, & Idle Time

Cross-Functional Leadership & Compliance

Collaborate closely with Operations, Finance, Safety, and Technology teams to align fleet strategy with business objectives.
Deliver top notch customer service, internally & externally.
Lead, mentor, and develop fleet operations and maintenance team members to build a high-performing, service-oriented organization.

#LI-HYBRID Pay Range: - , General Benefits:

Shortlist More Details Apply

Premier Solutions Analyst - Remote

Salary

Corporate

United States, Georgia, Alpharetta

About Lazer Logistics

Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.

For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

Driven to Achieve
We Keep each other safe (physically and psychologically)
Our leaders serve and develop our people.
Resilient to our core
If you are here, you are family.

Summary:
The Senior Premier Solutions Analyst (PSA) is responsible for providing analytical expertise to the Commercial function to better support business development and decision making. The Premier Solutions Analyst will be customer-facing and responsible for managing critical/high revenue partnerships.

Duties and Responsibilities will include the following:

Customer Relations: Strategic focus on assigned accounts. Collaboration with customers on projects, value creation, and new opportunities. Regular business reviews with operations and customers. Coordination with customers of at-risk accounts utilizing improvement plan management.
Collaboration (Internal): Support the Sales team and assist with streamlining the workload required by customers. Daily touchpoint with assigned NAVP of Sales to prioritize workload. Coordination across departments on new business startups & changes to existing business. Customer contract renewal analysis and assistance.
Reporting/Analytics: Utilizing the Master Customer Power BI model to analyze & present KPI's / ROI Analysis on customer projects. Margin review and improvement strategy analysis. Data analysis of production reports from customer systems. Work in several systems to assist with all analytics - ERP (accounting), Access Database, Fleet Systems, Salesforce etc. Salesforce utilization for updating Accounts, Opportunities and Reports.
Reconciliation: Audit and align production reporting metrics to ensure compliant reporting and accurate trend analysis. Support various review touchpoints (Customer Ops, Customer Invoice, Accounts Receivable, Customer Damage).
Other: Actively participate in continuous learning sessions to be knowledgeable about our products and services - be curious and have a desire to learn.
Provide strategics insights and feedback to the Commercial leadership team.
Train and mentor level junior analysts and team members.
Adhere to budgeting initiatives for enterprise customers and operational reviews.
Successfully support and execute tiered customer reporting methodology.
Travel is required to support customers approximately 30% of the time.

#LI-Remote Pay Range: 67000.00-72000.00 , General Benefits:

Shortlist More Details Apply

National Accounts Vice President

Salary

Corporate

United States, Georgia, Alpharetta

The essential duties of the position include:
Cultivate and maintain strong relationships with customers.
Develop new business opportunities, both within Current customer base as well as research and develop new Customer Leads..
Coordinate and present responses to RFPs. Attention to detail, excellent follow-up, and follow-through skills.
Develop and maintain a strong working relationship with key departments in Lazer Spot (i.e. Fleet, Solutions, Operations, Human Resources, Safety, and Accounting).
Identify customer needs and address concerns, adding value through reliable responsiveness.
Establish credibility by demonstrating comprehensive understanding of customer needs as well as our policies, structure, and solutions.
Ensure adequate and proper research is done on any customer opportunity prior to completing a presentation or proposal.
Demonstrate knowledge of the fundamentals of the Supply Chain industry, including familiarity with warehousing, distribution, retail including e-commerce, and manufacturing trends.
Basic understanding of YMS (Yard Management Systems), WMS (Warehouse Management Systems), & TMS (Transportation Management Systems).
Travel regularly, using prospecting skills to deliver new business. Maintain & Develop customer relationships
Ability to multi-task and handle multiple priorities in a challenging environment.
Utilize strong persuasive skills to educate the customer on our Value Propositions.
Other duties as required to ensure that the sales goals & Company objectives are met.

#LI-Hybrid Pay Range: - , General Benefits:

Shortlist More Details Apply

Director of Business Development

Salary

Corporate

United States, Georgia, Alpharetta

About Lazer Logistics
Lazer Logistics is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Logistics means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently.
For our employees, a choice to work at Lazer Logistics means you joined an organization that lives by a set of shared values that guide our actions and behaviors:
Driven to achieve
We keep each other safe
Our leaders serve and develop our people.
Resilient to our core
If you are here, you are family.

Summary:
The Director of Business Development will be primarily responsible in identifying new business, selling Lazer Logistics services and solutions, and ultimately onboarding the business within specific regions. The successful candidate will support the department in achieving its annual business objectives and lead strategic initiatives. The Director will drive the region's growth through elevated engagement and advocacy efforts achieved through proactive planning and activity, effective information management and dedicated interactions. This individual will act in the best interests of the company and meet corporate, departmental, and business objectives. This role is based on Salary and Commission.

Job Description:

Cultivate and maintain strong relationships with customers.
Develop new business through both current customers and new opportunities.
Research and generate new customer leads in a specific geographic region.
Coordinate and present responses to Requests for Pricing (RFP's)
Demonstrate attention to detail, excellent follow-up, and follow-through skills.
Develop and maintain a strong working relationship with key departments within Lazer Logistics
Identify customer needs and address concerns, adding value through reliable responsiveness.
Establish credibility by demonstrating a comprehensive understanding of customer needs and strategically applying our solutions.
Complete adequate and proper research prior to presenting proposal to our customers.
Demonstrate knowledge of the fundamentals of the Supply Chain industry, including familiarity with warehousing, distribution, retail, and manufacturing trends
Basic understanding of YMS (Yard Management Systems), WMS (Warehouse Management Systems) & TMS (Transportation Management Systems)
Travel regularly, using prospecting skills to deliver new business and to maintain/develop existing customer relationships.
Ability to multi-task and handle multiple priorities in a challenging environment.
Work proactively to ensure customers remain within contract terms.
Utilize strong persuasive skills to educate the customer on our Value Proposition
Other duties as required to ensure that the sales goals & company objectives are met.

#LI-Hybrid Pay Range: - , General Benefits:

Shortlist More Details Apply

Senior Director of Marketing and Lead Generation

Salary

Corporate

United States, Georgia, Alpharetta

Driven to achieve.
We keep each other safe.
Our leaders serve and develop our people.
Resilient to our core.
If you are here, you are family.

Position Overview
The Senior Director of Marketing & Lead Generation is a member of the Commercial Operations Lead Team and will own the full marketing strategy, brand development, and demand-generation engine for our logistics and spotting services. This role combines high-level brand thinking with hands-on execution. This leader will build and lead campaigns that attract logistics decision-makers, drive qualified opportunities, and fuel sustainable growth. This role will also be accountable for leading a team in driving sales and building brand awareness. Their responsibilities will include developing an overall marketing plan, approving campaigns, and measuring the return on investment of various advertising methods.

Key Responsibilities

Marketing Strategy & Leadership

Build the company's end-to-end marketing strategy aligned with business goals and that complies with evolving company standards.
Position and strengthen the brand within the logistics, transportation, and warehousing sectors.
Lead the planning and execution of integrated marketing campaigns across digital, content, and field marketing.
Review current marketing trends and advertisements to determine the effectiveness of different styles and strategies.
Work cross-divisionally with both sales and marketing departments to develop successful strategies and campaigns that attract new customers and retain current clients.
Develop new marketing strategies for products or services that comply with evolving company standards.
Oversee financial plans and analyze sales numbers and marketing budget to identify the profit margin and effective campaigns.

Lead Generation & Demand Creation

Develop and own the lead-generation engine, including inbound, outbound, ABM, and event strategies.
Improve the quality and volume of sales-qualified leads through data-driven optimization.
Create segment-specific messaging targeting warehouse managers, distribution center leaders, transportation directors, and 3PL decision-makers.
Manage marketing automation tools, CRM-based workflows, and lead scoring.

Content & Digital Marketing

Oversee content creation including case studies, whitepapers, landing pages, and sales collateral.
Optimize the company website for conversion and SEO performance.
Drive paid advertising (Google, LinkedIn, industry networks) and track ROI.
Manage social media presence and brand voice.
Create and maintain a successful brand image that attracts potential customers to our product or service.

Market Intelligence & Analytics

Conduct competitive analysis and identify market trends in logistics, spotting, and yard operations.
Research competitors to stay current with products or services on the market and maintain a competitive presence/advantage.
Track KPIs such as CAC, lead velocity, pipeline contribution, conversion rates, and campaign ROI.
Present insights and recommendations to executive leadership.

Collaboration

Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption, and resilience to change and continuous improvement.
Partner closely with Sales to ensure alignment on lead quality, messaging, and funnel metrics.
Support the recruitment and HR teams with employer branding where relevant.
Coach, mentor, and develop employees while growing the team of marketing strategists.
Collaborate with other executives to make high-level decisions regarding the budget and the direction of the company.
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation, and a productive team environment.

#LI-HYBRID Pay Range: - , General Benefits:

Shortlist More Details Apply

Revenue Analyst

Salary

Corporate

United States, Georgia, Alpharetta

Summary

The Revenue Analyst is an entry-level position responsible for executing core billing functions, including invoice preparation, data entry, and customer portal management. The role ensures billing accuracy, supports internal teams, and helps maintain a strong foundation for revenue operations.

Job Description

Prepare and distribute weekly and monthly invoices based on customer contracts, work orders, and service reports.
Accurately enter billing data into the ERP system, ensuring alignment with customer purchase orders.
Upload invoices to customer portals, monitor submission status, and troubleshoot upload errors.
Work with collections and sales teams to identify and resolve discrepancies related to pricing, PO numbers, or service dates.
Maintain customer billing profiles, templates, tax information, and billing instructions in internal systems.
Assist in maintaining up-to-date documentation of billing procedures and contribute to SOP development.

Pay Range: - , General Benefits:

Shortlist More Details Apply

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