Summary
The Regional Manager is a member of the Field Operations team, accountable for driving operational performance and compliance across assigned sites through data analysis, continuous improvement, and adherence to safety and regulatory standards. This role partners with the Regional Director to optimize fleet and yard operations, lead business assessments, and implement best practices that improve efficiency, safety, and retention. This role also supports customer and financial performance through relationship management, P&L analysis, and cost optimization while developing site/area leadership. The ideal candidate is a data-driven operator with strong financial acumen and the ability to influence performance across multi-site environments.
Job Description
Operational Excellence
- Support the Regional Director with performance metric analysis, target development, and identification of optimization and growth opportunities.
- Lead and facilitate continuous improvement initiatives, ensuring deployment of best practices in yard management solutions.
- Conduct business unit assessments and inspections to ensure compliance with regulatory, customer, and company requirements.
- Leverage FLEET technology to optimize fleet inventory, maintenance, and repair processes.
- Identify and share best practices to improve driver retention and reduce turnover.
Safety & Compliance
- Support regional safety performance by developing and promoting procedures that prevent hazardous behaviors and ensure compliance.
Customer & Financial Performance
- Cultivate and maintain strong customer relationships while using performance metrics to monitor and maximize service delivery.
- Present monthly financial analysis, including P&L performance, to senior leadership for a given region.
- Identify and implement cost-saving opportunities to improve overall financial performance.
People & Team Leadership
Support the Regional Director in coaching and developing Area and Site Managers.
Coach and mentor employees, leaders and staff, conducting periodic 1:1s, goal setting, and performance reviews.
Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
Other tasks as assigned.
Pay Range: - , General Benefits:
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