Summary:
This position is responsible for acting as the Assistant Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.
Job Description
- Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
- Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
- Provide guidance and supervision to employees.
- Manage and develop department personnel to efficiently meet the needs of the business.
- Ensure that all employees provide the highest level of service.
- Ensure all locations have the necessary equipment to operate (maintenance & rentals).
- Ensure managers are held accountable for their safety standards and solve maintenance issues.
- Coordinate logistics activities with internal/external customers.
- Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
- Must have good communication & willingness to provide exceptional customer service.
- Understanding and prevention of critical safety issues.
- Basic computer skills (Microsoft Office, E-Plan and Geotab).
Pay Range: - , General Benefits:
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